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It’s pretty simple: the stronger your relationship with a journalist, the greater your chances of winning earned media. Learn 4 ways to better build your relationship with the media: https://t.co/ATPtHt2zj8 #PRForGrowth #StorytellingForStartups #PRIn2019
Four pillars of a strong customer culture:
1. Each person feels empathy for your customers.
2. Employees feel like your organization cares about customer pain points.
3. Your people understand how their work affects customers.
4. Your organization keeps customers top-of-mind.