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Freshdesk is a cloud-based customer support software that makes customer happiness refreshingly easy. Launched in 2010, Freshdesk has over 30,000 customers across the world, including 3M, Cisco, Honda, Hugo Boss, University of Pennsylvania, The Atlantic, and QuizUp.

With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, phone calls, forums, and more.


Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.

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Redwood Community services have been helping vulnerable lives from the past 25 years, and we're proud to be helping them.

Thinking of integrating AI in your customer service? Learn what it means and how to do it right.
@micahsolomon | Raj Singh | @pradeeprat 

5 June, 10 AM PST

In our recent discussion with @thearunmani and @forrester's @iangjacobs, we unearthed 3 things which can successfully protect a contact centre from the downturn of a recession.

You can watch the whole discussion here:

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