To understand the need of choosing the best bug tracking tool , let us first give you a little background of its importance.

Developers have gained certain superpowers in recent years. Or, at the very least, technologies enabled developers to achieve incredible feats. And that's amazing.

Every new website or app, however, comes with one major issue. Something that techies refer to as a "bug." And those bugs are causing problems for all developers. And it is because of these defects that we need to employ bug tracking systems to locate, document, and fix them.

In this top tool list, we have compiled the 23 best bug tracking tools that will definitely make your life easier.

1. HP ALM

HP ALM is an application management system that enables you to quickly and confidently define, construct, test, and deliver applications across the whole Software Development Life Cycle (SDLC).

Key Features:

• Organize and visualise testing processes so that test planning, execution, defect tracking, and overall quality can be managed.

• Establish extensive traceability across the application lifecycle to manage the relationships between requirements, faults, and tests.

• Using established processes, end-to-end traceability, audit trails, and security measures, you may achieve regulatory compliance.

Cost:

You can request a quote on their website.

2. FogBugz

FogBugz is a web-based bug tracking system that calls defects "cases." You can use it to create, list, assign, and work on cases. In addition, project information can be created in terms of milestones, allowing for the evaluation of case progress against the milestones.

Key Features:

• For each case, you can create tasks and subtasks with the necessary details and track them to ensure timely closure and accountability.

• FogBugz allows you to keep track of your entire project backlog. As bugs progress through the workflow, your team receives notifications.

• Evidence Based Scheduling powers FogBugz (EBS).

Cost:

Packages start at $15 per month.

3. Instabug

Instabug is a bug announcing apparatus for portable applications. It engages versatile groups to deliver with certainty through thorough bug and crash reports, in-application reviews, and ongoing client input.

Key Features:

• Right away get told at whatever point there's an issue in your application.

• Keep up with your current work process. The Instabug SDK works with the top apparatuses for bug following, project management, support work areas, and much more.

• Further, develop your client experience quality.

Cost:

Packages start at $149 per month.

4. zipBoard

zipBoard is a web-based annotation and bug tracking tool for almost all types of content. It lets you track bugs on images, videos, webpages (static and live), SCORM, PDFs, etc. and simplifies your visual bug tracking & QA process for reviewers. With zipBoard, you can review all your online proofs on a centralised platform and eliminate the endless email chains and screen-sharing meetings.

zipBoard's vast array of annotation tools lets you markup directly on top of your screen and share them across the team and stakeholders. It has an easy-to-use, simple UI, handy while getting feedback from non-technical clients and stakeholders which is often the need.

Key Features:

• Custom APIs and features: Integrate seamlessly with your ERP and create features based on your unique needs.

• Get in-context feedback: With visual online proofing, there is never any question of confusion among the collaborators. The reviewer can directly annotate on their screen, giving contextual feedback with the multiple review tools at their disposal.

• Unlimited projects/collaborators: zipBoard offers unlimited projects and collaborators to its users right from the starter plan.

Cost:

You can request a quote on their website. Although there are free trials for all plans.

5. Axosoft

Axosoft enables you to plan exactly with visible tracking, and release unhesitatingly via Axosoft; This product offers a brilliant solution for the product engineers and group wherein they may be extra useful and convey splendid work to their clients on agenda and on spending plan.

Key Features:

• Simpler to design runs productively when you use Axosoft Release Planner to see the limits of your run, group, and colleagues and relegate work in a like manner.

• Transform messages into help tickets, react from inside Axosoft, and track client discussions beginning to end.

Cost:

Packages start at $105 per month.

6. Backlog

Backlog is a bug tracking and project management tool designed for software development teams. Anyone can report defects, and there's a complete history of issue updates, comments, and status changes. With search and filters, it's simple to identify issues that have been reported.

Key Features:

• Using Gantt charts, burndown charts, or Boards, quickly see which tasks are completed, in progress, or require additional attention.

• Backlog transforms reported difficulties into concise, easy-to-follow outlines, allowing you to get to the meat of the matter faster.

• All of your assignments may be viewed, prioritised, and discussed in one spot.

Cost:

Packages start at $35 per month.

7. Trac

Trac is a software development project's upgraded wiki and issue tracking system. Trac is a web-based software project management tool that takes a minimalistic approach.

Their goal is to assist developers in developing outstanding applications while remaining unobtrusive. Trac interferes with a team's existing development process and policies as little as possible.

Key Features:

• An interface to Subversion and Git (or other version control systems), as well as an integrated Wiki and reporting tools, are all included.

• Links and seamless references between bugs, tasks, changesets, files, and wiki pages are created using wiki markup in issue descriptions and commit messages.

• A timeline displays all current and prior project activities in chronological sequence, making it simple to gain an overview of the project and follow progress.

Cost:

This tool is available for free.

8. BugHerd

BugHerd is a bug tracking and visual feedback software that is simple to use. It allows you to easily mark up web pages and centralize all problems and feedback for convenient administration. It allows your customers to pin feedback to specific components on a webpage for more detailed problem identification, as well as provide screenshots or videos.

Key Features:

• By a simple point and click, pin website feedback straight to page components

• Annotate a screen recording or screenshot with technical details like the browser and operating system.

• Invite as many clients and stakeholders to provide feedback as you need.

Cost:

Packages start at $39 per month.

9. Katalon TestOps

Katalon TestOps is a free and robust orchestration platform that aids in problem tracking. TestOps provides testing and DevOps teams with a comprehensive, integrated picture of their tests, resources, and environments, allowing them to execute the correct test at the right time, in the right environment.

Key Features:

• Live and detailed reports on test execution might help you pinpoint the source of any problems.

• To optimize the test cycle while maintaining good quality, use Smart Scheduling to plan efficiently.

• Examine your release preparation to increase your release confidence.

Cost:

Packages start at $102 per month.

10. Redmine + Usersnap

Redmine + Usersnap is a lot more than a bug tracking system. Many web development teams use Redmine to manage their projects all over the world. It may easily be utilized for agile or scrum workflows thanks to its advantages.

Key Features:

• Great place to keep track of feedback, bugs, and tasks.

• Send annotated screenshots and problem reports.

• Bug reports with annotated screens and additional information are created, and sophisticated client-side JavaScript errors are recorded as they occur.

Cost:

This tool is available for free.

11. Bugzilla

Bugzilla, created by Mozilla, is an open-source web-based bug tracking tool. Many organizations utilize it as one of the major bug tracking systems.

Key Features:

• Reports and graphs are available.

• Duplicate Bug Detection is a feature that detects duplicate bugs automatically.

• Bugs can be filed/modified through email.

• Keeping track of time.

• System for making requests.

• Attachments and Comments that are only visible to you.

Cost:

This tool is available for free.

12. Kualitee

Kualitee is for development and quality assurance teams who want to do more than merely assign and track problems. It enables you to create high-quality software by reducing problems, speeding up QA cycles, and giving you more control over your builds.

Key Features:

• Create complex test plans with test scenarios and test cases, as well as unlimited attachments and customised fields.

• Maintain a complete history of all activity and editors to keep track of changes.

• To have dependable test repositories, associate test cases with builds, modules, and requirements.

Cost:

Packages start at $15 per month.

13. Mantis Bug Tracker

Mantis Bug Tracker has been on the market for quite some time having been launched in 2000. Mantis BT is a popular bug tracking application written in PHP and accessible in 49 languages.

Key Features:

• Notifications about issue updates, resolution, or comments will keep your staff and clients informed.

• Role-based access management for users per project puts you in charge of your business.

• Customize your problem fields, notifications, and workflow with ease.

Cost:

This tool is available for free.

14. Userback

Userback is the quickest way to report bugs and receive feedback on your websites and apps.

Userback is popular among developers since it provides them with everything they need to fix errors quickly. Anyone may submit defects with annotated images, video recordings, console logs, event monitoring, browser information, and more using Userback.

Key Features:

• Screenshots with annotations

• Recordings on video

• Attachments

• Console Logs for Bug Reporting Template

• Keep a track of events

Cost:

Packages start at $8 per month.

15. WebIssues

WebIssues is a multi-platform, open source problem tracking and collaboration system. It can be used to store, share, and track issues that have a variety of properties, descriptions, comments, and attachments. It's simple to set up and use, but it's packed with features and very customizable.

Key Features:

• Installation and setup are simple.

• Issues with filtering and searching

• Keeping track of new and changed concerns

• Email sending and receiving

Cost:

This tool is available for free.

16. Jira Software

Jira Software, designed by Atlassian, works hand-in-hand with the code development environment, making it ideal for developers as well. Also, because of its ability to track any and all types of difficulties, it is not limited to the software development business and can be applied to help desks, leave management systems, and other areas.

Key Features:

• Create user stories and issues, schedule sprints, and assign tasks to your software development team.

• Prioritize and debate your team's work in real time, with full transparency.

• Ship with peace of mind, knowing that the information you have is always current.

Cost:

Packages start at $7 per user.

17. Fossil

Fossil is one of the top easy-to-use problem tracking system. Fossil, on the other hand, not only allows issue tracking but also includes a wiki and other project management tools.

Key Features:

• Fossil is written in C and includes issue tracking and project management features.

• It places a strong emphasis on version control.

Cost:

This tool is available for free.

18. YouTrack

YouTrack is a project management application that can be customised to your processes and used to help you generate outstanding results. Track projects and tasks, develop workflows that follow your business processes, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, and keep a knowledge base.

Key Features:

• An agile board is a different way to look at your issue list. To follow Scrum, Kanban, or any other custom process, use a board.

• Use a variety of reports to keep track of project progress and status from all angles, including customer demands, team progress over time, and more.

Cost:

Packages start at $3.67 per month.

19. IBM Rational ClearQuest

IBM Rational ClearQuest is change management software that helps developers work more efficiently while adhering to the methodologies, processes, and tools that are most appropriate for the project and the team members.

Key Features:

• real-time collaboration among team members, with process automation and enforcement that may be customized.

• to guarantee that team members have access to the most up-to-date information

• To visualise and dive deep into complex data, use querying, graphing, and reporting tools.

Cost:

You can request a quote on their website.

20. Lighthouse

Lighthouse is a difficulty hunter that's web-based and is additionally compatible along with your mobile devices. It's straightforward and organized. All the problems are brought up as tickets here too. There's an activity stream, milestones, etcetera Another nice feature is that Lighthouse allows you to store a project document online in its interface itself.

Key Features:

• As you make and label issues they can be sorted in the background consequently.

• Make and answer tickets straightforwardly from your inbox.

• You can see the situation with every one of your tasks in a basic outline and track with all feeds.

Cost:

Packages start at $25 per month.

21. Raygun

Raygun is one bug following programming that makes your product framework bug-free, blunder-free, and effective. Raygun finds minor to significant issues, execution deterrents, and conveys highlights which helps in troubleshooting the total framework. The stage empowers to make your product more grounded, quicker, and stronger on web and versatile applications.

Key Features:

• Get code-level bits of knowledge into the wellbeing of your application continuously and begin fixing the mistakes affecting your end-clients experience.

• Rapidly distinguish and resolve front-end execution issues affecting genuine clients, progressively.

• Discover definite, code-level experiences into the main driver of execution issues.

Cost:

Packages start at $8 per month.

22. Zoho Bug Tracker

Zoho Bug Tracker lets you record bugs efficiently, and track them dependent on wanted measures. Make custom views for your issue tracking programming to zero in on bugs that are the most time delicate.

Key Features:

• Get a merged perspective on the entirety of your bugs, and track your group's advancement with reports and achievements.

• Alternatives that permit directors to trigger updates and email warnings, and call outsider applications when pre-set guidelines are met.

• Set your own work processes and connection-related bugs to mirror the manner in which your venture is running.

Cost:

Packages start at $250 per month.

23. Shake

Shake is a bug tracking and segmentation software that allows you to track and segment incoming issue reports. Users can apply a priority, assignee, and tags to an issue once it has been reported. Shake also includes a wealth of information with each bug report, such as activity history, device data, and step-by-step instructions for reproducing the issue.

Key Features:

• Users can submit bug reports using screenshots or video.

• Zapier, Asana, Azure DevOps, GitHub, ClickUp, Jira, Trello, Slack, and many other tools can be integrated with it.

• It allows users to report defects even when they are not connected to the internet.

Cost:

Packages start at $50 per month.

23. SpiraTeam

A complete Application Lifecycle Management (ALM) solution, SpiraTeam includes fully integrated bug tracking capabilities. With built-in end-to-end traceability, SpiraTeam enables you to manage your whole testing process, including requirements, tests, problems, and issues.

Key Features:

• During the execution of the test script, new incidents are automatically created.

• Incident fields that can be fully customized, including statuses, priorities, defect kinds, and severity levels.

• being able to connect events (bugs) to other incidents and artifacts

• Take a screenshot or record a video comment

• Effective group cooperation

• robust reporting, searching, and sorting, as well as a change audit log.

• Changes in the customized workflow status that trigger email notifications.

• Providing users with the ability to email issues and bugs.

Cost:

SpiraTeam package starts at $1,565.89.

Things to Consider When Choosing a Bug Tracking Tool

1. Adaptability

There's once in a while an answer that fits an organization totally in a default form and needn't bother with any changes. It's alright on the off chance that you intend to add the important extensions. Simply ensure that the tool you are planning to use offers such integration features.

2. Pricing

Cost assumes a significant part in settling on a choice. In the event that a free apparatus can cover your requirements, there is not any good reason to pick a paid arrangement. In the event that it doesn't, attempt to discover a spending plan for a bug tracking tool that will help your group and cycles.

Conclusion

We have listed a mix of both - paid and open source bug tracking tools for you to choose from. Bug tracking is extremely crucial if you want your product to run smoothly and give user satisfaction. Choose the one that fits all your requirements.

FAQs

What Is Bug Tracking?

Let's start with the basics, in case we have managers that aren't particularly from a technical background. Bug tracking technology is designed to keep track of flaws and make the bug life cycle easier to manage.

When Should You Consider Using a Bug Tracking Tool?

Backtracking, categorizing, and prioritizing problems are made easier with bug tracking software. It also enables users to obtain access to relevant statistics and insights that can be used to improve overall team efficiency and potentially reduce development expenses.

As a result, bug tracking software helps Quality Analysis engineers and developers communicate and collaborate more effectively.

What Are the General Features of a Bug Tracking Software?

• Bug tracking and reporting

• Management of logs

• Fields that can be customized

• Workflows that are unique

• Functions for searching, filtering, and sorting

Why Is Bug Tracking Crucial?

A bug is any flaw in the design, requirements, specifications, or coding that leads to wrong outcomes. Tracking defects is one of the most crucial aspects in the software development life cycle, and without it, the entire process would be incomplete. Every product needs bug tracking to maintain quality, save time, and money. You can increase software quality assurance by choosing the correct bug tracking tool.

How Can Bug Tracking Improve Return on Investment?

A bug tracking system can assign issues and prioritise bugs. This allows you to identify recurring issues and focus on the most relevant ones. Instead of wasting time on minor issues, the development team will be able to concentrate on high-priority bugs. This increases team productivity while lowering development costs.

How do you track bugs?

• Create a project for tracking bugs.

• Create report workflows with the To do, Assigned, Scheduled, In the process, and Done labels.

• Make specific problem types: Ideas, Design Feedback, and Bugs are excellent places to start.

• Organize bugs into three categories: High, Medium, and Low priority.

• Establish effective channels for communication, such as Slack, email, or a special client portal like Marker.io.

• Fix bugs and alert reporters.

• You might find it helpful to use one of our bug report templates, regardless of the tool you're using.

What capabilities even come with a good bug tracking tool?

Any useful tool has (at the very least) these characteristics:

• Tools for overhead project management

• Analytics tools

• Tools for reporting and submitting issues

• A good tool will assist a team in reporting problems, collaborating on fixes, tracking system bugs, and pushing out updates to address those bugs quickly.