Delighted is the fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required. Customers receive a single question survey. They rate your product/service and provide feedback in their own words. Feedback appears instantly in your dashboard. Delighted helps many great brands delight their customers. They help organizations of all shapes and sizes, like Bonobos, Munchery, TaskRabbit, Silvercar, Hotel Tonight and Disqus.
“Our success depends on our customers’ happiness, and Delighted keeps every employee – from the operations team, field staff, and senior management – constantly aligned.”