Now a part of Seismic, Lessonly makes it simple for content and course providers to construct lessons and facilitate learning through sales role play and certification pathways.
Since your sales strategies need to be tailored to your consumer and prospect base, training tools can be product or industry-specific. Skills that can be used to solve problems or defuse tense situations should be emphasized in other sales training materials. A dissatisfied customer is something almost everyone working in sales or customer service will encounter at some point. These training scenarios call for a well-thought-out strategy to address each complaint in a constructive manner.
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