Managed Workplace Services (MWS) are defined as a subset of the IT outsourcing (ITO) market and it includes new digital workplace services as well as end-user outsourcing (EUO) to provide automated, cloud-first, and integrated services to its users. Tools used for this purpose deliver a range of digital transformation and end-user services in addition to controlling and securing mission critical-systems.
The Managed Workplace Services (MWS) tools used by companies can be operated by all employees easily. Managed Workplace Services (MWS) integrates with other Workplace Services to offer the best services and features to its users. So before deciding what service to avail of, it is important to know the necessary details regarding the Managed Workplace Services (MWS) tools.
In the list of top tools, we have mentioned the top 30 Managed Workplace Services (MWS) tools along with their key features and pricing for you to choose from.
1. Dell Technologies Services
Dell Technologies Services offers end-to-end capabilities for managed workplace services built on best practices, tools, and technologies, and experts who are continually trained as technology evolves.
Key Features:
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It offers managed workplace service capabilities to keep device health and performance in top shape, respond to end-user problems and requests
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Helps in monitoring your workplace infrastructure
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Used for securing data, devices, and identities against potential threats
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Helps its users to take full advantage of the latest Microsoft 365 collaboration capabilities such as those in Teams
Cost:
You can quote a price from their website.
2. Cognizant Digital Systems and Technologies
Cognizant Digital Systems and Technologies is an MWS tool that helps various applications evolve and meet the needs of the hour.
Key Features:
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This software helps in improving the efficiency and functioning of various applications
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Helps applications, Platforms, and infrastructure to meet the needs of the people
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This tool improvises applications and infrastructures to cope with the modern and digital enterprise
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Easily accelerate innovation by moving applications to the cloud faster rapid new application development and improve
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Helps in security Build the adaptive, cloud-enabled technology backbone needed to run a modern, efficient digital enterprise
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Used to better prepare for and adapt to high-speed change
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Helps to safeguard the integrity of its core IT to compete in the digital economy
Cost:
You can quote a price from their website.
3. VirtuaDesk
VirtuaDesk is a Managed Workplace Services software that helps in building virtual applications and desktops for its users.
Key Features:
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VirtuaDesk uses cloud architecture principles to build its applications
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It uses the latest generation of hardware components
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It creates a high performance, cost-effective way of delivering virtual desktops and applications
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Virtual Desktop Infrastructure (VDI) is instrumental in helping businesses stay abreast of the changing digital economy and create an efficient next-gen digital workspace.
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Wipro’s flagship virtuadesk™ is a transformative application and desktop delivery platform, powered by 14 patents (granted and filed) across the globe in the areas of artificial intelligence, analytics, and automation-led managed services.
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Offers packaged solutions that combine leading cloud and hyper-converged infrastructure (HCI) technologies
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Delivers workplace transformation and seamless user experiences
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Wipro’s Vvirtuadesk approach provides an enterprise-grade virtual workplace, enabling access to remote desktops, laptops, and operating systems anywhere, anytime
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It includes critical features such as service monitoring and automation, service visualization and management, enterprise marketplace, and application performance monitoring, to enable a modernized and consumption-based framework
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Wipro’s Virtuadesk also helps optimize costs and scale quickly
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It enables businesses to update enterprise software tools and allows employees to run multiple operating systems on the same machine
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Businesses can also use their own devices to enhance productivity while ensuring data and application security.
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It has built in-depth technical expertise and fine-tuned solution approach throughout numerous engagements and technology partnerships with leading companies across geographies
Cost:
You can quote a price from their website.
4. Getronics
Getronics helps in the management of various web-based applications by the use of modern technologies.
Key Features:
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You can boost your workforce productivity easily
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This tool uses advanced technologies for its management processes
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Various applications are fundamental to this software
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It offers an end-to-end digital transformation partner
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Delivers business outcomes and value to customers across the entire digital fabric
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Helps in Deploying digital solutions at scale requires the right partnerships by selecting the best partners to help the customers achieve their goals
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Delivers digital applications built with an intuitive design and delivered with agility
Cost: You can quote a price from their website.
5. Atos Digital Workplace
Atos Digital Workplace is a Managed Workplace Services software that allows its employees to work from anywhere at any time.
Key Features:
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This tool efficiently delivers and manages your Workplace transformation
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It provides your employee's flexibility and agility
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Your employees can according to their convenient time with the help of this software
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It increases security with Microsoft Endpoint Manager
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Has low costs and maximum legacy investments through automation, new ways of working, and commercials based on outcomes, not digital availability
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With Microsoft technology, it enables frontline workers by bringing together the physical and digital worlds
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It makes sure employees have the right knowledge and educates them using Microsoft tools such as Team based on Artificial Intelligence (AI) tools
Cost:
You can quote a price from their website.
6. Atos Help and Interaction Centre
Atos Help and Interaction Centre is an omnichannel help and Interaction center especially meant to help users regarding the usage of Managed Workplace Services software.
Key Features:
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This is an omnichannel central hub where you can solve all your MWS related problems
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It has a user-friendly interface
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It offers all types of support needed by its users
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Its shift left approach enables you to get faster, better, and proactive resolutions while increasing resource productivity
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It allows effective self-help and shifts to cheaper contact channels
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Have all contacts, whether automated, self-service driven or agent-assisted are optimized to let the user delighted, through CSAT measurement and follow up approach
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The Help and Interaction Center is a multi-channel, interconnected support center which offers several contact channels always fitting to the respective user needs and preferences
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It reduces the number of tickets per user and gets end-to-end analytics of service quality through user journeys
Cost:
You can quote a price from their website.
7. Atos Secure Digital Workplace Platform
Atos Secure Digital Workplace Platform is a Managed Workplace Services software that allows controlling and monitoring of applications and data of the user. This tool allows for enrolling, controlling, and monitoring valuable data. It helps in securing equipment, applications, and data
Key Features:
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This tool efficiently manages change which would ensure the success of its users
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Having a single identity to access all their services
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Working from any device, own or corporate, laptop, tablet, or smartphone
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Ordering a new device from a portal and onboarding it in a few minutes
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Easily requesting and accessing new apps
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Accessing and sharing files & documents from any device protecting company assets from accidental data loss
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Delivers a holistic solution across all departments, providing a ‘single point of access to data and applications, at the time of need, intuitively, securely, and instantly – from any device
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The Atos Digital Workplace delivers a transformed user experience with complete end-to-end management
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Businesses can benefit from more engaged, productive employees, able to deliver improved customer service and responsiveness
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It combines identity and device management, aligned with defined personas, to enforce access decisions based on a range of conditions: from the strength of authentication to network, location, and device compliance
Cost:
You can quote a price from their website.
8. Bell Techlogix Service Desk Outsourcing
Bell Techlogix Service Desk Outsourcing is an innovative and automated software that offers solutions for various IT-related issues.
Key Features:
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This tool is an innovatively engineered and automated service desk
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This software offers solutions for various IT service management issues
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Also provides support needs to its users
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Reduce call volumes and directly impact TCO
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Improve resolution rates and enhance productivity
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Control service desk costs by offering flexible long-term solutions
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Leverage leading support tools to drive operational efficiency
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Address multi-language support challenges
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Expand and contract to support key growth or expansion
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Enhance the end-user experience
Cost:
You can quote a price from their website.
9. Bell Techlogix ServiceNow
Bell Techlogix ServiceNow is an automated Managed Workplace Services tool specifically designed to enhance and give solutions related to the IT department.
Key Features:
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This cutting-edge ServiceNow IT platform is becoming one of the fastest developing software in the industry
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Bell Techlogix ServiceNow is becoming the leading standard for an enterprise-wide system of action
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This tool is helping to enhance IT service visibility
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With services that build, integrate, and support the next wave of operational transformation Bell Techlogix provides a true client partnership and an enhanced digital experience
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Bell Techlogix has a leading edge for producing highly desirable services that focus on quality, automation, and efficiencies that enable the digital generation and transform the way the clients can excel in their business
Cost:
You can quote a price from their website.
10. Freespace
Freespace is used to organize the world's workspaces to make them efficient and hybrid-ready. You can use this tool to make use of the space effectively by using technology. Solutions offered by this software help organizations optimize their real estate.
Key Features:
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This software facilitates hybrid working which engages employees
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Helps in the creation of safe and hygienic environments
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Informs office design and the drive to not zero
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It provides the best employee experience
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It delivers a future where every workplace makes a positive contribution to talent, financial and carbon economy
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Create flexible and productive working environments designed to increase collaboration
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Connect to employees with the tools they need while gathering the insights you need to inform real-time changes and future workplace demand
Cost:
You can quote a price from their website.
11. HCL IT Enablement and Service Desk
HCL IT Enablement and Service Desk have a robust partner ecosystem that provides multilingual support. It helps in leveraging global sourcing to provide remote and on-site support.
Key Features:
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This software helps in improving the ratio of remote vs on-site through high-touch services
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Offers end-to-end Desktop Network Life Cycle Management services
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It mainly focuses on areas like desktop operating systems, desktop security, desktop applications, and deployment
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It has set up Desktop Management Factories for desktop-centric services
Cost:
You can quote a price from their website.
12. HCL Profile Kaleidoscope
HCL Profile Kaleidoscope - Managed Workplace Services software enables organizations to manage and segregate user profiles with the use of real-time Data Analytics.
Key Features:
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This tool enhances visibility with regards to user work styles, experience, mobility, usability, device workload trends, etc
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It helps to identify and a create a modern workplace for all users
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This tool helps in furnishing companies with better Workplace assessment reports
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It includes resource inventory and utilization, workplace sustainability health, and diagnostic reports
Cost:
You can quote a price from their website.
13. HCL Workblaze
HCL Workblaze monitors and addresses workplace environment problems by providing real-time automated solutions according to user requirements.
Key Features:
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This tool offers real-time monitoring of various Workplace related issues
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Offers big data analytics
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Provides useful insight into user requirements
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Workplace Management Solutions helps various organizations to better align data with relevant information
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HCL Digital Workblaze services enable enterprises to build a hyper-personalized, adaptive, and resilient workplace delivering a seamless experience to your workforce anytime, anywhere, and on any device
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Its digital workplace solutions and services bring together technology, people, and culture to build a workplace that boosts productivity, engagement and positivity
Cost:
You can quote a price from their website.
14. Hitachi Content Platform Anywhere
Hitachi Content Platform Anywhere is a Managed Workplace Services tool that helps in synchronizing and protecting users' data.
Key Features:
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This tool enables enterprises to synchronize, protect and share user data within a mobility platform
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Helps in increasing employee productivity and involvement
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Doesn't compromise business requirements yet provides the best services to its users
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HCP Anywhere offers file sync and share, remote file services, and data protection for a secure, simple ,and smart workplace
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Secure sync and share and collaboration
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Recover from user error and malware
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Self-service management of user devices
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Supports Android and Apple iOS
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Brings user data under governance controls
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Directory service integration to manage users
Cost:
You can quote a price from their website.
15. ZenSar Managed Workplace Services
ZenSar Managed Workplace Services is a Managed Workplace Services software that offers various proactive end-user services and features.
Key Features:
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ZenSar's Digital Workplace transformation is enabled by its intelligent Managed service platform, The Vinci
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It provides proactive end-user experiences and services
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Helps in monitoring, machine learning, workplace automation, data analytics, and self-healing
16. NTT DATA Dynamic Workplace Services
NTT DATA Dynamic Workplace Services is a Managed Workplace Services software that offers intelligent solutions for continuous improvement.
Key Features:
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This is an Intelligent Service Centre that leverages data
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This software also helps in managing data analytics
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NTT DATA Dynamic Workplace Services helps to build business intelligence and drives continuous important
Cost:
You can quote a price from their website.
17. SKYTerra
SKYTerra presents you with the opportunity to put your end-users at the heart of a comprehensive, end-to-end managed service.
Key Features:
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Your organization can benefit from this solution to drive end-user productivity
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This software increases business agility and addresses environmental objectives
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Along with all this, it also addresses the ever-present imperative to cut costs
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It is a digital transformation solution that has the end-user at its core
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Meets the organizational need for a standardized, tightly controlled, and secure workplace that’s easy to manage
Cost:
You can quote a price from their website.
18. Elmec Digital Business
Elmec Digital Business is a Managed Workplace Services or MWS software that helps to engage customers by building innovative solutions.
Key Features:
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This tool helps to engage customers by envisioning and building innovative products
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Provides unique user-end experiences
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Helps in the development of go-to-market approaches and inventing disruptive new business models
Cost:
You can quote a price from their website.
19. CompuCom
CompuCom is an MWS software that helps in redefining how to be digital at scale, reimagining processes for growth, and improving the efficiency of the company.
Key Features:
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This software helps in redesigning ways of working and reengineering process infrastructure
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Offers to redefine how to be digital at scale reimagining processes
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It also helps to activate operational agility, efficiency, and business growth
Cost:
You can quote a price from their website.
20. DRYiCE OptiBot
DRYiCE OptiBot is a Managed Workplace Services software or MWS software that consists of five modules, namely Healing, Knowledge, Reset, App and Live.
Key Features:
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DRYiCE OptiBot is bundled with a Behavior Change Management program
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This software is specifically designed and developed for millennials to improve the efficiency of the Workplace system
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It improves the ability of adoption rate and increases overall workplace satisfaction
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Empowers employees to resolve commonly occurring system and application issues without raising help desk tickets
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OptiBot has unassisted, self-heal remediation capabilities that help you improve the end user digital experience by reducing the number of incidents considerably
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OptiBot has a smart framework with a targeted behavior change management program that caters to all IT needs of your employees
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It offers you a range of IT features, including auto-ticketing integration ITSM, chat-enabled IT support, alert broadcasts, enterprise-wide application store, and monitoring device compliance
Cost:
You can quote a price from their website.
21. DXC Support Services
DXC Support Services is a Managed Workplace Services software that provides a range of options for your employees to choose from.
Key Features:
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DXC Support Services makes turns a dream into reality in hundreds of Fortune 500 companies around the world
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Your employees can easily choose from a suite of support options
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They can get help from whichever channel they like because choice means empowerment
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DXC Digital Support Services empower employees with a consumer-like, personalized experience to resolve issues quickly and get more work done
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Employees can select the IT support option best-suited to their needs, using digital support tools that are underpinned by automation and analytics to reduce manual processes
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It support services into an important driver that fuels business growth, rather than a high-priced cost center
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Helps you to reduce the overall cost of workplace support and empower your employees to focus on their work, not IT support
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Provides predictive and proactive analytics that resolve issues before productivity is compromised
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Employees easily and intuitively engage with IT support, whether they are leveraging one of DXC’s 300 walk-in centers, video kiosks, IT vending lockers and machines, or virtual agents
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Provide a seamless experience to address IT issues quickly through a variety of support capabilities with a modern, digital-first service desk
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Provides services onsite and across virtual and mobile channels, including depot services, self-service IT lockers, and vending machines
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Transforms and optimizes the employee experience leveraging experience performance indicators and workforce research that provides actionable insights and enables the user-centric design to drive adoption
Cost:
You can quote a price from their website.
22. DXC Virtual Desktop and Applications Services
DXC Virtual Desktop and Applications Services is a Managed Workplace Services software that provides virtualized Windows / Linux applications and desktops from the security of a data center or from the cloud.
Key Features:
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This tool is used to access virtualized applications and desktops from a company's secure network or from the public internet
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It allows users flexible and secure work location and device options
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Users can secure the ability to bring their own device (BYOD)
Cost:
You can quote a price from their website.
23. DXC Workplace Device Services
DXC Workplace Device Services is a Managed Workplace Services software specifically designed for clients which enables them to manage window-based services.
Key Features:
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This particular software enables clients in all industries to deploy and manage Windows-based devices
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It helps in printing services that optimize business performance
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It has been user-friendly interface and is very convenient to use
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It offers subscription-based desktop and laptop life-cycle management for Microsoft Windows, including Windows 10
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It includes device provisioning, deployment, data security, maintenance and ongoing support for end-user estates. Benefits include: reduced total cost of ownership (TCO), migration from CAPEX to OPEX
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Comprehensive managed desktop solution
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Highly configurable service covers the full lifecycle of desktop management full cradle-to-grave desktop service
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Reduces complexity by integrating pre-tested products and services
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Enhanced remote support capabilities
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Maximum control over the user environments managed software distribution; Build management
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Standardized and integrated workplace software management
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IT investment and maximized integrated device logistics choices
Cost:
You can quote a price from their website.
24. Fujitsu Technical Support Services
Fujitsu Technical Support Services is such a Managed Workplace Services software that predicts potential problems and resolves them before it develops into issues.
Key Features:
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This particular tool uses analytics to predict potential problems and risks
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It uses automation to resolve problems before it becomes issues
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It ensures your business is always up to date and runs efficiently
Cost:
You can quote a price from their website.
25. Computacenter
Computacenter is a Managed Workplace Services tool which is a leading independent provider of IT infrastructure services.
Key Features:
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Computacenter has a user-friendly interface and provides the best IT infrastructure services
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It provides optimized business solutions
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It allows users flexible and secure work location and device options
Cost:
You can quote a price from their website.
26. Computacenter Workplace and Mobile Services
Computacenter Workplace and Mobile Services enable clients to establish a scalable and secure workplace infrastructure.
Key Features:
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This platform allows establishing a cost-effective, scalable, and secure Workplace infrastructure
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It provides support and acts responsive toward organizational change
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This helps to enable modern workstyles to achieve a more social enterprise and mobility
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Multi-location, multi-device work means organizations have to predict and prevent issues and deliver people-centric assistance, so employees stay productive throughout the day
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People need consistent, secure, and seamless experiences via new workplace platforms and devices – wherever they are
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Protects complex IT estates and staying compliant can put an enormous strain on IT
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Organizations need to streamline and update deployment processes without negatively impacting employee experience
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Successful organizations have fully-engaged, appropriately-trained employees who feel confident with their workplace tools
Cost:
You can quote a price from their website.
27. Insight
Insight is a Managed Workplace Services software that uses IT Services to minimize support costs and improve end-user support. Its Workplace Services offers your business top-tier support within budget.
Key Features:
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This tool provides convenient end-user support options that resolve incidents fast, which can free IT resources to focus on critical tasks
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You can get level 2 support that mirrors the office experience with Tech Hub
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It offers procurement, deployment, maintenance, and disposition services to simplify asset management and optimize technology return on investment
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This software consists of bundling devices, lifecycle services, and a predictable payment model that offers a clear path to a modernized IT management ecosystem
Cost:
You can quote a price from their website.
28. Accenture Workplace Services
Accenture Workplace Services enables clients to establish a scalable and secure workplace infrastructure.
Key Features:
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It provides smarter and faster responses to its users
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This platform allows establishing a cost-effective, scalable, and secure Workplace infrastructure
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It allows users flexible and secure work location and device options
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Helps customers to determine their technology needs and, is supported by the Technology Partners
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Provides structured solutions and expert resources to help the customers to select, deploy and integrate digital technology, to achieve their business goals
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Maintains, supports, and manages IT infrastructure and operations for the customers, to improve quality and flexibility while reducing costs
Cost:
You can quote a price from their website.
29. Bechtle AG
Bechtle AG is backed by extensive experience and expertise in future-proof IT architecture. This company values traditional infrastructures just as highly as current trends like digitalization, cloud computing, modern workplace, security, and IT-as-a-Service.
Key Features:
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Its Surface as a service feature combines the best of Microsoft to provide the most seamless Windows experience
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It includes a feature, named Jabra, where the whole world becomes a possible place to work
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You can also discover the Jabra Evolve2 and PanaCast series
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The Bechtle Library is your single location for finding the latest technology updates and solution resources starting from webinars to unboxing videos, and an overview of the solution pillars
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The packaged solutions are pre-built offerings designed to help you create the ideal solution to your IT challenge
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The Bechtle Pillars are the 7 key technology areas that will help support your business
Cost:
You can quote a price from their website.
30. Google Workspace
Google Workspace is a suite of collaboration products for teams and SMBs used for Web conferencing, file sharing, and scheduling in the cloud.
Key Features:
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It is a collaboration platform designed to help businesses of all sizes create custom business emails, record meetings, and reserve conference rooms
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It includes features like noise cancellation, in-domain live streaming, attendance tracking, compliance management, team messaging, voice/video conferencing, shared calendars
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This tool also lets administrators edit and share documents, spreadsheets, and slides across teams in real-time
Cost:
You can quote a price from their website.
Things to keep in mind while choosing Managed Workplace Services or MWS tools
In-depth Research
The main thing comes where you have to make a list of Managed Workplace Services tools that you can use for your company. It is very important to do a thorough research regarding all the tools you want to use. Making a list of those is important too. Research properly and then decide which tool would be suitable for your organization. Without research, if you choose any Managed Workplace Services tool then it may lead to more harm to your valuable information rather than protecting it. It is really necessary to get a clear idea regarding the needs and usage of Managed Workplace Services tools.
You should be crystal clear regarding the need and purpose of using Managed Workplace Services or MWS tools
Your company should have a legal and accurate case for the investment by acquiring support from investors and the CEO. There is no doubt that Managed Workplace Services or MWS Tools are really necessary for the company, but you should first properly figure out the need for it and set up the base of your business according to that and then go for any software. Hence, the CEO of the company needs to view a customized demo of the working of the software before trying out the top tools. You shouldn't hurry or choose any tool in haste because that might lead to harming your user's data which might lead to permanent loss of it. Make sure you keep a deep idea about your business case. Keeping this in mind, choose the perfect software according to your company's needs.
Decision-makers need to keep the budget of the company in mind
Research thoroughly regarding the top tools and match them with your budget. For more surety, you can schedule a free demo for your customers. Make sure you choose the best software for your company that would be suitable for your company's data. Consider its needs and back it up with valid and legal documents. Managed Workplace Services or MWS Tools help in monitoring, controlling, and managing the data of the organizations. It also helps in proper budgeting and managing the working capital of the company. So it is important to choose such a Managed Workplace Services software that would work efficiently and you can afford it at a reasonable price as well. For efficient management of the working capital of your company, you need to choose such Managed Workplace Services software which will provide different updated features as well as include new features as well and it should be available within the budget of your company.
Conclusion
In this article, we discussed the different types of On-premise Data Integration Tools. Hope this has given you a clear idea and how you can choose your desired Data Integration Tool. Make no mistake while choosing your perfect on-premise data integration software for personal or business requirements.
FAQs
What is Managed Workplace Service?
A Managed Workplace is a service or package of services for the centralized provisioning of modern tools for employees by a service provider, including hardware, services, and infrastructure. Businesses can benefit in that they are able to reduce the number of service providers and suppliers and thus also organizational complexity. And that’s not all. Invoicing and accounting admin are also kept to a minimum as is the list of support and maintenance contacts while processes are optimized and can be quickly adapted to meet standardized requirements.
What is the Managed Workplace Services or MWS Tool?
Managed Workplace Services or MWS Tool is an internet service that is specifically designed to monitor and manage various workplace services available. Tools used by managed workplace servers needed to manage, monitor, and transform data to the computer system are called Managed Workplace Services or MWS tools. You can avail of these services by installing managed workplace services software on your computer system and using it accordingly to your needs.
Why should you consider using Managed Workplace Services or MWS tools?
It is important to use Managed Workplace Services or MWS Tools because of a lot of uncertainties in the business sector. Without the proper management of workplace services containing valuable information and resources, a company cannot define its objectives and goals. A successful Managed Workplace program helps companies efficiently manage the company data and reports. Managed Workplace Services Tools help to look at various services and efficiently manage and monitor them. It builds customized solutions based on it. Managed Workplace Services or MWS Tools provide standard data integration and management solutions.
You should consider using Managed Workplace Services or MWS Tools to provide better business outcomes and make your data center more efficient.
What are the types of Managed Workplace Services risks involved?
Mostly there are three major risks involved with Managed Workplace Services software:
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Lacking an assigned resource to handle grey-area issues
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Delaying inexperience costs
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A gap in expertise that leads to negative business applications
It is very important to identify the Managed Workplace Services risks and eliminate them as soon as possible in toxoid harm to your business system. If you don't want your data to be leaked or harmed in any way, then it is necessary to manage and monitor the risks involved with workplace services systems. Certain risks may lead to the creation of issues for the company or individual. Some of the potential risks involved:
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Hardware and software issues
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Human errors
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Spams, malicious attacks, viruses
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Natural disasters like fires or cyclones
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Hacking of the system leads to the leaking of data
What are the factors you should keep in mind while selecting a Managed Workplace Services tool?
There are certain factors that you should keep in mind while choosing a Managed Workplace Services tool. If you don't pick a perfect Managed Workplace Services Tool for your company then it might lead to certain risks associated with your valuable information. These are some factors which you should look for:
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Price
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Easy to set up and use
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Usability
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Security
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Efficiency
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Stability
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Reviews of the particular Managed Workplace Services tool from other users
Is using Managed Workplace Services tools reassortant?
To answer this question, yes companies need to use Managed Workplace Services Tools to ensure the secure transfer of the company’s data over the internet. In today's time, risks related to the monitoring and management of data are increasing day by day and we know how valuable information is. So in maintaining the business process so that it can run smoothly, it is needed for companies to use Managed Workplace Services or MWS Tools. As we know, how difficult it is to run a company efficiently while managing the working capital side by side, so companies need to make sure to use the proper software to protect, monitor, and manage their Workplace Services.