Top Tools / October 1, 2022

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Top 18 Telemedicine Tools

Health care professionals can efficiently assess, diagnose, and prescribe medications remotely thanks to telemedicine, commonly referred to as telehealth. In place of in-person clinic appointments, telemedicine makes use of electronic and smart device technologies (such as web conferencing and mobile applications).

With the help of telemedicine, medical practitioners may provide their patient's convenience, improve patient follow-up and engagement, and lower the number of missed appointments and cancellations in addition to providing real-time treatment and care around the clock. Telemedicine software is accessible to all medical professionals, regardless of speciality. In today’s blog, we are going to talk about the 18 top tools for telemedicine available in the market.

1. Mend

Mend is a fully functional telemedicine platform with the express purpose of boosting productivity and revenue by lowering the number of missed appointments. This is accomplished by incorporating SMS appointment reminders, online forms, and patient self-scheduling, which when taken as a whole lower the no-show rate to single percentiles.

Key Features:

  • In addition to voice and video calling, it has a number of automated procedures to improve workflows and efficiency, including lowering the number of tools and screens that must be used.

  • Additionally, it eliminates the need for manual entry by making filling out online forms as simple as utilizing drag and drop.

  • Another benefit is that it offers a variety of survey alternatives so you may identify any potential weaknesses in the way your clinic interacts with patients. You reduce the possibility of unfavourable reviews by acting upon any conclusions.

Cost: Contact company.


Any browser can use the telemedicine software app, which is straightforward, secure, and safe. It's simple to use, requires no installation or configuration, and typically integrates with PM (Practice Management) or EHR (Electronic Health Records) software.

Key Features:

  • The disadvantage here is that there are no mobile apps, which are typically simpler to set up and use on iOS and Android, even though this is in some ways an advantage.

  • The main selling feature is that it's completely free to use for limitless audio, video, and message chats, which makes it a vital tool for many professions.

  • Additionally, there are paid tiers that expand upon the fundamental functionality. With the Professional Tier, you may schedule a phone or video appointments, edit waiting rooms, and send text and email notifications. Based on the connection speed, the video quality is also increased to HD or SD.

  • The Clinic tier, created for a multi-physician practice, includes additional capabilities with a focus on promotion, administration, and security.

  • Additionally, you can have a dedicated account representative and accept payments via the app.

  • Monthly usage reports, promotional materials, and the option to self-host the app and use your own domain are all available.

Cost: Contact company.

3.AMC Health

Advanced telemedicine software is available from AMC Health, with a focus on care coordination and health monitoring using FDA-approved medical devices. This incorporates monitoring and Bluetooth connectivity to enable distant devices to communicate biometric data that may be supplied by the patient or a caregiver.

Key Features:

  • With a dashboard summary that updates in real-time, the program enables patient personalization to make early evaluations and guide adjustments, such as medication dose, easier.

  • Workflows can also be configured using the data.

  • Numerous other devices, including wireless scales, blood pressure monitors, pulse oximeters, glucometer adapters, thermometers, and more, can also be used remotely thanks to the Bluetooth option.

  • Clinical research institutions and biopharmaceutical producers can cut expenses by using AMC Health to conduct clinical trials for healthcare research.

Cost: Contact company.

4. swyMed

swyMed offers telemedicine software for hospital and home health monitoring, emergency response situations, and community paramedicine programs. They achieve this by providing a mobile solution that can deliver strong connections over a bandwidth that is constrained—as little as 60kbps.

Key Features:

  • The community paramedicine program provides home health monitoring, especially in areas with a higher risk of readmission, and is designed to deliver real-time video communications.

  • The Mobile Integrated Healthcare (MIH) system is intended to alert first responders while they are on the way to the hospital or at the scene of an emergency.

  • Cameras and customized glasses with a microphone and video link can be integrated anywhere care is required thanks to swyMed.

  • In addition, swyMed may provide coverage for mobile telestroke, remote patient evaluation (RPE), and monitoring during high-risk and pediatric transports.

  • swyMed can interact with EHR, PM, and even medical devices for hospital treatment. This enables swyMed to simultaneously connect doctors with patients, labs, and clinics.

Cost: Contact company.

5. Teladoc

Teladoc is not a fully functional telemedicine system and is not designed to offer assistance in an emergency. Instead, it provides easy access for patients to a vast doctor network. Patients can communicate with doctors via a desktop, but all they need to use Teladoc is a phone app. This enables people to consult a medical expert about common illnesses and other health difficulties.

Key Features:

  • By making themselves accessible to any patient calling the network, individual doctors can expand their work practice or switch to a more flexible working pattern.

  • Therefore, it is not as important to establish long-term connections with patients as it is to merely make sure that someone is accessible to hear their problems and offer guidance.

  • Doctors can use the service from a computer or mobile app, and all that is needed is a cell phone signal.

  • Only normal prescriptions for medications like antibiotics, antihistamines, or modest behavioral pharmaceuticals can be written for the service, which is solely related to non-emergency treatment.

  • This system cannot be used to prescribe controlled substances, and emergency calls must be forwarded to a special clinic or hospital.

  • In conclusion, Teladoc is designed to help people who just want quick access to basic medical advice or care, like an urgent care facility, rather than for building a doctor-patient relationship.

Cost: Contact company.

6. OhMD

With the help of a HIPAA-compliant patient communication toolkit based on SMS text messaging technology, OhMD enables healthcare professionals and care teams to communicate with patients effectively and efficiently. OhMD helps your healthcare business run efficiently while enabling you to develop partnerships and patient confidence through simple access and easy communication.

Key Features:

  • The OhMD patient communication toolkit consists of the following: - HIPAA-compliant two-way text message conversations without the need to download an app or log into a patient portal - Automated communication workflows such as appointment scheduling, parking lot check-in, referrals, prescription refills, and more

  • OhMD gives you the option to communicate with patients via text message, which is the medium that they genuinely prefer.

  • With OhMD, you can streamline, simplify, and simplify the patient experience.

Cost: Contact company.

7. SpindleX

Radiologists can automate the processes involved in creating reports for stress X-rays of the spine with the use of SpindleX, an AI tool created by Synapsica. In order to speed up reporting, it automatically recognizes important morphological characteristics and precisely segments vertebral bodies.

Key Features:

  • It recognizes and classifies a number of spinal impairment indicators, including baseline angles, sagittal rotation abnormalities of vertebral motion segments, and convergence of baselines, a sign of biomechanical dysfunction brought on by ligament damage.

  • Additionally, it clearly quantifies translational motion and evaluates the severity of segment integrity and motion loss. The outcomes can be used to decide on the best course of action and whether surgical stabilization is required.

  • SpindleX has an interactive user interface and ready-to-use reporting templates that may be adjusted to fit the needs of individual radiologists.

  • It aids radiologists in producing thorough, quantitative measurements and clear reports.

Cost: Contact company.

8. Medici

Medici is the quickest method to see your patients electronically, with over 20,000 medical experts on the site. Medici is a mobile telehealth solution that complies with HIPAA regulations and is intended to securely link clinicians and patients from any location.

Key Features:

  • Medici includes several practical features, including private phone numbers, scheduled consults, $1M liability insurance, group chat, in-app billing, encrypted text, audio, and video messaging, and much more.

  • Medici enables doctors to electronically connect with their patients and start consultations in a couple of minutes.

  • Patient messaging can be initiated by the provider notifying their patients of their new telehealth service, and patient lists can be received from the provider's third-party EHR systems.

  • Since Medici offers real-time translations for more than 20 languages, communication barriers between patients and physicians are no longer a concern.

  • During or after a consultation, you can conveniently prescribe prescriptions and collect medical fees using Medici's chat feature. Additionally, Medici's announce feature enables professionals to notify any patients even if they are not Medici users.

Cost: Contact company.

9. thera-LINK

thera-LINK is a cloud-based telehealth technology created to assist small to midsize mental health organisations and private practitioners in managing telemedicine services. It is a HIPAA-compliant application that enables users to engage in secure video chats with clients.

Key Features:

  • File sharing, client/session notes, electronic payments, scheduling, client listing directory, and secure messaging are among thera-features. LINK's

  • The ability to examine client profiles, previous appointments, personal information, session lengths, and payment history is provided to practitioners.

  • The system also enables users to design a virtual waiting area with a personalised background and soundtrack to provide a therapeutic client experience.

  • thera-LINK provides an application programming interface (API) that enables users to design unique workflows and bespoke apps.

Cost: Contact company.

10. TigerConnect

Healthcare businesses can improve communication between patients, clinicians, and ambulatory facilities by using TigerConnect, a HIPAA-compliant care collaboration and patient engagement solution. Medical professionals can communicate with case managers, specialists, staff members, and patients via text, voice, or video using TigerConnect. It enables clinicians to communicate with patients' families, arrange remote check-ins for patients, and hold private or collective video consultations with other team members.

Key Features:

  • TigerConnect Patient Engagement helps people instantly connect, ask questions, and submit pertinent attachments to healthcare professionals via securely encrypted SMS texts. It also sends text reminders regarding follow-up care or appointments.

  • Through a digital front door, patients can request virtual care visits as needed via voice, text, and video.

  • TigerConnect gives businesses the ability to plan roles-specific assignments, make employee shift calendars, search the staff directory to find staff members' information, and sync shift data with internal or external scheduling systems.

  • Care teams can collaborate with other departments about patient transfers, medical reconciliation, and consultations by using TigerConnect to connect with coworkers in real-time.

Cost: Contact company.

11. AdvancedMD Telemedicines

With AdvancedMD @home, AdvancedMD provides a completely integrated portfolio of patient-focused solutions. You may more easily build a strong and scalable practise to service patients whenever and wherever they need you thanks to our patient engagement collection. Everything in @home, like other AdvancedMD solutions, is hosted on Amazon Web Services for a quicker, easier, and more dependable experience. For a smooth workflow experience, every @home function is nicely integrated into the EHR, ePrescribing, and practise management.

Key Features:

  • Without forcing the patient to leave their house, telemedicine enables you to remotely manage a range of care options and treatment plans, including prescription and refill requests.

  • Both new and returning patients can view your provider-specific availability schedule. They can set up an in-person or telemedicine appointment.

  • Reminders for appointments are automatically delivered through email, text, or phone in either English or Spanish.

  • Online intake and permission forms allow you collect correct data that automatically flows into patient charts while eliminating the "delay" in the waiting area.

Cost: Contact company.

12. DrChrono Software

Medical practises and healthcare practitioners can manage patient intake, patient care, clinical charting, billing, and revenue cycle management using DrChrono's iPad and iPhone compatible EHR and medical billing software. It contains e-prescribing, real-time patient eligibility checks, configurable medical forms, scheduling tools, and a patient portal.

Key Features:

  • The EHR (electronic health record) component of DrChrono provides users with fully customised form templates or prebuilt forms to track patient data.

  • In order to provide context for a particular patient contact, medical providers can also add documentation or patient notes to a medical record.

  • With our eRx feature, any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be electronically transmitted by iPhone, iPad, or the Internet.

  • More than 40,000 laboratories in the US can accept test orders electronically, and the findings can then be directly entered into the patient's chart.

  • Providers can annotate on diagrams, x-rays, and other files using the Free Draw feature. They can also capture images using the iPad's built-in cameras and embed them in the patient's record.

Cost: Contact company.

13. Kareo Telehealth

Thousands of doctors around the US utilise Kareo, a web-based EHR, medical billing, and practise management system. Small practitioners and billing businesses can use this method.

Key Features:

  • Practices may book appointments, verify insurance, manage past-due payments and the collection process, save patient records, provide personalised reports, and more with Kareo.

  • Within 48 hours of signing up, practises can begin.

  • The system has a cheap monthly cost, no setup costs, no contracts, and no stress about keeping the software up to date.

  • A wide range of medical disciplines, including family medicine, paediatrics, cardiology, chiropractic, podiatry, and more, can use the Kareo Clinical EHR.

Cost: Contact company.

14. NextGen Virtual Visits Software

NextGen Healthcare provides NextGen Virtual VisitsTM, a streamlined, cloud-based platform that delivers the same easy user experience across web, iOS, and Android devices. The platform offers encrypted video that complies with HIPAA regulations and is available in both English and Spanish.

Key Features:

  • Instead of competing with the core EHR/PM capabilities, the integrated solution enables video visits in a comfortable environment.

  • Using the designated virtual visit event type, the practise plans a virtual visit in the practise management system in a manner similar to an in-office visit, and the appointment flows into the platform.

  • The virtual visit platform automatically sends the patient email and SMS reminders for their appointments. This lessens no-shows and helps recover lost visit money.

  • A link sent to the patient through email or text message allows them to join the appointment. After logging into the OTTO Health website, the provider will be able to join the visit.

Cost: Contact company.

15. athenaOne

Recently ranked #1 by 2022 is athenahealth, the best in KLAS award goes to athenaClinials Ambulatory EMR for 11–75 doctors and athenaIDX practise management, which offers cloud-based services for revenue cycle management, electronic health records (EHR) & medical billing, care coordination, patient engagement, and population health management, as well as Epocrates and other point-of-care mobile apps.

Key Features:

  • Users can examine the daily schedule and patient data on the EHR site, manage orders, and view incoming lab results.

  • The billing module has a patented and regularly updated rules engine and can be used independently or in conjunction with the EHR.

  • Tools for managing medical practises include proactive trend analysis, bespoke benchmarking, and visibility into daily tasks.

  • Patients can review their records, pay bills, sign documents, and make appointments using a patient portal.

  • Patients can even receive notifications when test results are ready on the patient portal in addition to phone, email, and text message reminders.

Cost: Contact company.

16. CharmHealth

CharmHealth is a cloud-based EHR, practise management, and medical billing solution that is MU certified and supports the efficient operation of healthcare organisations ranging from big multi-specialty groups to small independent medical practises. To that end, CharmHealth's pricing is straightforward, distinctive, and useful for helping practises plan for and control the price of purchasing software.

Key Features:

  • The workflow is improved by the UI's use of uncomplicated, easily recognisable icons.

  • Along with clinical decision support and analytical tools, key features include integrated patient intake forms, natural language processing, multi-specialty templates, e-Rx of prohibited substances, referral modules, telemedicine, inventory management, document management, and more.

  • To accommodate your expanding needs, the CharmHealth ecosystem's marketplace offers a wide variety of mobile apps and add-ons with a big and expanding number of integration partners and freely accessible CharmHealth APIs, including FHIR APIs.

Cost: Contact company.

17. Synzi

Utilizing HIPAA-compliant video and text, SynziMD assists doctors in providing telehealth services with the goal of increasing patient access to your care. Without the need for additional technology, software, or time-consuming setup, physician groups can communicate with patients using SynziMD's virtual care platform.

Key Features:

  • Patients who want a more practical manner for their appointment or who are uncomfortable with in-person appointments can have virtual visits.

  • Colleagues, experts, home health practitioners, a translator, and the family caregiver can all be included in the video call.

  • By delivering patients messages tailored to their conditions, providers can also use SynziMD to increase patient engagement and adherence.

  • Between sessions, digital patient assessments can be produced and carried out often.

  • The RPM tool from SynziMD is a remote patient monitoring system that can be used with tablets and smartphones. With the purchase of the Synzi platform, they are now incorporating the RPM tool for the remainder of 2020 so that clinics may obtain real-time patient data right into their dashboard and receive warnings when it is out of the norm.

Cost: Contact company.

18. PrognoCIS

Fast and adaptable individual provider workflow is a strength of PrognoCIS EHR and PrognoCIS Telemedicine. The software package includes a comprehensive set of incredibly useful features and capabilities. PrognoCIS offers a cloud-based solution that complies with all US Government and CMS regulations. A platform of dependable and developed modules and functionalities is provided by PrognoCIS. EHR, practise management, telemedicine, and an electronic controlled substance prescription are all included.

Key Features:

  • PrognoCIS is complemented by Revenue Cycle Management for Medical Clinics seeking further billing expertise.

  • PrognoCIS EHR offers clinics and hospitals an adaptable and customised EHR workflow with comprehensive and specialty-specific material.

  • Any medical software package must have telemedicine. This function maintains a trustworthy doctor-patient relationship and permits continuity of care.

  • Through this device-friendly programme, you can easily record interactions while preserving eye contact. Patient and caregiver alike will find it easy to use thanks to the get started today turnkey button.

Cost: Contact company.

Things to Consider While Purchasing A Telemedicine Tool

  • To comply with HIPAA regulations, encrypt patient data.

  • Use technology that is based on communications.

  • Observe telemedicine and telehealth regulations that are specific to your state.


Telemedicine permits medical professionals to diagnose, locate, and treat patients remotely using telecommunications technology. The approach has changed dramatically over the last 10 years, and it now has a bigger position in the American healthcare system. In the mentioned list we have listed the top 18 telemedicine tools, which will hopefully assist you.


What is Telemedicine?

Telemedicine is the practise of a medical expert diagnosing and treating patients remotely using technology (computers, video, phones, and texting).

What is A Telemedicine Tool?

Medical personnel can deliver clinical treatment remotely with the aid of telemedicine software. Telemedicine software can be used by a range of healthcare professionals, including psychiatrists, therapists, doctors, and nurse practitioners.

What is The Use of A Telemedicine Software?

In the past, clinics serving dispersed rural populations have found telemedicine software to be helpful for connecting with specialists outside of their local area and interacting with patients via online video. Patients with prior medical issues may find it challenging or even dangerous to get to the office under such circumstances.

Why is Telemedicine So Popular Now?

The COVID pandemic has made telemedicine a more appealing choice for patients who are unwilling to visit the emergency room for more minor concerns and for certain practises that are operating with shortened hours or even closing. Additionally, telemedicine alternatives are typically available right away and are accessible around-the-clock, making this a desirable choice for people looking for care.

What is The Difference Between Telemedicine and Telehealth?

There is a difference between telehealth and telemedicine, despite the fact that the phrases are sometimes used interchangeably.

In order to offer patient care and enhance the healthcare delivery system as a whole, a wide range of technology and services are included under the umbrella term "telehealth." Because it covers a wider range of remote healthcare services than telemedicine, telehealth is distinct from telemedicine. While telehealth can also apply to distant non-clinical services including provider training, administrative meetings, and continuing medical education in addition to clinical services, telemedicine is expressly used to describe remote clinical services.

Top 18 Telemedicine Tools

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