CM Commerce

Q: Is CM Commerce still available?

No. Its website redirects to Campaign Monitor, and the Shopify App Store lists the app as not currently available.

Q: What was CM Commerce?

An email marketing tool for online stores. It sent abandoned cart emails, post-purchase surveys and review requests, and came with pre-built ecommerce workflows.

Q: Who made CM Commerce?

Campaign Monitor. It launched in October 2019, built on Conversio, an ecommerce email app bought by Campaign Monitor's parent, CM Group.

Q: Can I still install CM Commerce on Shopify?

No. The Shopify App Store page says the app is not currently available. For help with an old account, Shopify points you to Campaign Monitor.

Q: What should I use instead of CM Commerce?

An email tool with a native store integration. Campaign Monitor offers an e-commerce integration on its own plans. More options are on our CM Commerce alternatives page.

Campaign Monitor's email tool for online stores. No longer offered.

DiscontinuedEcommerce emailCampaign Monitor

See alternatives ↗Last verified: 5 Nov 2026

Fact-checked

Refael EliyahuMarketing, Startup StashEconomics-trained and numbers-first. He owns content, SEO, and distribution here, and every tools page goes through him before the Fact-checked mark goes live.

2019Launched

ConversioBuilt on

Not availableShopify app

RedirectsTo Campaign Monitor

The short version

What happened to CM Commerce?

CM Commerce is no longer offered. Its website, cm-commerce.com, now redirects to the Campaign Monitor homepage, and its Shopify app is listed as not currently available.

Campaign Monitor launched CM Commerce in October 2019, built on Conversio, an ecommerce email app its parent, CM Group, had bought. It gave small online stores abandoned cart emails, post-purchase surveys, product reviews and pre-built email workflows, with integrations for Shopify, WooCommerce and BigCommerce. Campaign Monitor, now part of Marigold, does not mention CM Commerce on its site today. Its regular plans include an e-commerce integration for automations and transactional emails.

Bottom line: If you used CM Commerce, move to an email tool with a built-in store integration. Campaign Monitor itself is one option. Compare others on our CM Commerce alternatives page.

What it did

Key features

Abandoned cart emails

Automatic emails to shoppers who left items in their cart.

Surveys and reviews

Post-purchase surveys and product review requests after an order.

Pre-built workflows

Ready-made email campaigns for common ecommerce tactics, with guidance through setup.

Store metrics

Tracked conversion performance, list growth and average order value, with Shopify, WooCommerce and BigCommerce connections.

What it cost

CM Commerce pricing

Option	Price	Status today
CM Commerce	Not offered	cm-commerce.com redirects to the Campaign Monitor homepage.
CM Commerce Shopify app	Not available	Listed as not currently available on the Shopify App Store.
Campaign Monitor	30-day free trial, then paid	Lite, Essentials and Premier plans, with an e-commerce integration. Price depends on contacts.

We could not confirm CM Commerce's old prices, so they are not shown. Current Campaign Monitor prices are on its pricing page.

Honest fit

What still works, and what doesn't

Still works

Campaign Monitor email marketing, with an e-commerce integration
Your customer and order data, which stays in your store platform
Other email tools with Shopify, WooCommerce or BigCommerce integrations

No longer available

The CM Commerce app and website
The CM Commerce app on the Shopify App Store
New sign-ups for CM Commerce

What people ask

CM Commerce FAQ

Is CM Commerce still available?

No. Its website redirects to Campaign Monitor, and the Shopify App Store lists the app as not currently available.

What was CM Commerce?

An email marketing tool for online stores. It sent abandoned cart emails, post-purchase surveys and review requests, and came with pre-built ecommerce workflows.

Who made CM Commerce?

Campaign Monitor. It launched in October 2019, built on Conversio, an ecommerce email app bought by Campaign Monitor's parent, CM Group.

Can I still install CM Commerce on Shopify?

No. The Shopify App Store page says the app is not currently available. For help with an old account, Shopify points you to Campaign Monitor.

What should I use instead of CM Commerce?

An email tool with a native store integration. Campaign Monitor offers an e-commerce integration on its own plans. More options are on our CM Commerce alternatives page.

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