MonkeyLearn

Q: What happened to MonkeyLearn?

Medallia bought it in 2022. monkeylearn.com now redirects to medallia.com, and the standalone product site is gone.

Q: Who owns MonkeyLearn?

Medallia. Medallia is a customer experience company. The deal terms were not disclosed.

Q: Can I still use MonkeyLearn?

Not as a standalone sign-up. The website now points to Medallia. We could not confirm whether old MonkeyLearn accounts or API keys still work.

Q: What did MonkeyLearn do?

Machine learning text analysis. It let you build classifiers and extractors for text, chain them into workflows, and run them through an API.

Q: Is Medallia Text Analytics the same product?

It is Medallia's own text analytics. It offers topic models, sentiment and other scores across many languages, sold as part of the Medallia platform.

Q: What are the best MonkeyLearn alternatives?

Other text analysis tools. See our MonkeyLearn alternatives.

Machine learning text analysis tool with an API. Bought by Medallia in 2022.

AcquiredText analysisNow part of Medallia

See alternatives ↗Last verified: 5 Nov 2026

Fact-checked

Refael EliyahuMarketing, Startup StashEconomics-trained and numbers-first. He owns content, SEO, and distribution here, and every tools page goes through him before the Fact-checked mark goes live.

2014Founded

2022Bought by Medallia

MedalliaDomain redirects to

3.6.0Last Python client, 2021

The short version

What happened to MonkeyLearn?

Medallia, a customer experience company, bought MonkeyLearn in 2022. Today monkeylearn.com sends visitors to Medallia's website, so you can no longer sign up for MonkeyLearn as a standalone product there.

MonkeyLearn let teams build machine learning models for text, such as classifiers and extractors, and run them through an API. It was founded in 2014 as a spin-off of Tryolabs, a company in Uruguay. At the time of the sale, its founder said MonkeyLearn would keep its name and keep selling its product. That standalone site is now gone. Medallia sells text analytics, with topics and sentiment, as part of its own platform.

Bottom line: large CX teams can look at Medallia Text Analytics. If you want a simple, self-serve text analysis tool like the old MonkeyLearn, pick one from our alternatives list.

What it did

Key features

Text classifiers

Create, train and deploy your own models that sort text into tags you define.

Extractors

Pull specific pieces of information out of text with extractor models.

Workflows

Set up workflows made of steps, then upload data and run it through them.

API and Python client

Run models from code. The official Python client batched large requests and retried throttled ones.

What it cost

MonkeyLearn pricing

Option	Price	Status today
MonkeyLearn plans	No longer listed	monkeylearn.com/pricing now shows Medallia's pricing page.
Medallia Text Analytics	Quote only	Part of the Medallia platform. Prices through Medallia sales.
MonkeyLearn Python client	Free download	Still on PyPI. Last release 3.6.0, July 2021.

MonkeyLearn's own price list is no longer online. Medallia does not publish prices.

Honest fit

What still works, and what doesn't

Still works

Medallia Text Analytics, for enterprise customer feedback
The MonkeyLearn Python client, still listed on PyPI
Self-serve text analysis tools from our alternatives list

No longer available

The monkeylearn.com product site, now a redirect
Published MonkeyLearn plans and prices
New releases of the MonkeyLearn Python client since 2021

What people ask

MonkeyLearn FAQ

What happened to MonkeyLearn?

Medallia bought it in 2022. monkeylearn.com now redirects to medallia.com, and the standalone product site is gone.

Who owns MonkeyLearn?

Medallia. Medallia is a customer experience company. The deal terms were not disclosed.

Can I still use MonkeyLearn?

Not as a standalone sign-up. The website now points to Medallia. We could not confirm whether old MonkeyLearn accounts or API keys still work.

What did MonkeyLearn do?

Machine learning text analysis. It let you build classifiers and extractors for text, chain them into workflows, and run them through an API.

Is Medallia Text Analytics the same product?

It is Medallia's own text analytics. It offers topic models, sentiment and other scores across many languages, sold as part of the Medallia platform.

What are the best MonkeyLearn alternatives?

Other text analysis tools. See our MonkeyLearn alternatives.

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